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Feelings, Thoughts and Actions

On a recent holiday I had a negative customer service experience. The inconsistent customer care of the companies with whom I was interacting got me thinking about the different things that lead us to act or not act; specifically, thoughts versus feelings. This distinction is highlighted in psychometric personality tests, which ...
ted Education - Training programmes support teachers and school leaders at all levels – from new teachers through to trust CEOs.

“A Cold Shower Every Morning, You’re Crazy!!”

Last year, quite spontaneously, I embarked on 100 consecutive days of wild swimming after reading an inspiring article about Beth Francis and her battle with a debilitating migraine. Like many others who struggle with their mental health, I occasionally experience periods of uncharacteristic dark moods, or as Winston Churchill called it, ...
ted Education - Training programmes to support teachers and school leaders at all levels – from new teachers through to trust CEOs.

The Blessing Revealed?

Last week I wrote about a ‘thought for the day’ which had struck a chord with me, only a few days before the lockdown when all our lives were to suddenly change: There's a Blessing in the Storm. I talked about creating my two lists which help me to identify those ...
ted Education - Training programmes support teachers and school leaders at all levels – from new teachers through to trust CEOs.

The Challenge: Managing Yourself

If you’ve read our article Doing the Best by Yourself you’ll know that self-management doesn’t mean pushing yourself to do more than you can. Just as you would try to create the optimum conditions for your team to succeed, it’s worth thinking about the things you can do to help ...

There’s A Blessing in the Storm

In the far-away days when we were able to travel, I used to stay, every now and then, in hotels in London. In the far-away days when we were able to travel, I used to stay, every now and then, in hotels in London. In one particular hotel, a giant scrabble board ...

Improving Emotional Intelligence

As they do in every area of our lives, our emotions can influence the way we act and react in the workplace. Emotional intelligence is about developing the skills to better understand both our own emotions as well as those around us, and effectively managing how we react to them so ...

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